Submitting a Support Ticket in Academic Operations

Now that you’re using Academic Operations, you’ll also be using our updated Zendesk support experience. We’ve made it easy to submit and track your requests all in one place.

Access the Academic Ops Support Portal

Visit our support portal here: https://kuali.zendesk.com/hc/en-us/

From the portal, you can:

• Submit a new support ticket
• View updates and manage your existing requests

You can also email us at smailto:[e-mail] and your request will automatically be created as a ticket.

Looking for Classic CM Tickets?

If you previously used Classic Curriculum Management, your past tickets are still available in the Classic support portal: https://kuali-ccm.zendesk.com/hc/en-us/

This ensures you can continue to access your historical requests while using the new Academic Ops experience going forward.